Privacy Policy jomkiss01 —
Your Personal Data Protection

Jomkiss01 (hereinafter referred to as "we", "the platform" or "jomkiss01") takes our responsibility to protect every member's privacy seriously. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and describes our practices regarding the collection, use, storage and disclosure of your personal information.

By registering and using the jomkiss01 platform — whether through our official website or mobile app — you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

This policy applies to all information we collect through jomkiss01.org, the Android app, iOS access, and any of our official communication channels including Live Chat and support email.

Jomkiss01 collects personal data necessary to provide platform services, process financial transactions, verify member identities, and fulfil legal compliance requirements. The following are the categories of data we collect:

The data we collect is used responsibly for legitimate purposes only. We will not use your data for purposes unrelated to the jomkiss01 platform without your prior consent.

• Account management: Creating, managing, and securing your account on the jomkiss01 platform, including identity verification and KYC processing.
• Transaction processing: Processing deposits, withdrawals, and all financial transactions tied to your account accurately and securely.
• Platform security: Detecting and preventing fraudulent activity, multi-account usage, money laundering, and other security threats.
• Customer support: Enabling our support team to assist you effectively whenever you reach out through any available channel.
• Legal compliance: Meeting applicable legal and regulatory requirements, including reporting obligations to relevant authorities.
• Service improvement: Analyzing usage patterns in aggregate (without identifying individuals) to improve user experience and platform features.
• Marketing communications: Sending you information about the latest promotions and offers — you can unsubscribe from marketing communications at any time.

Jomkiss01 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, we share data in the following limited circumstances:

• Service providers: We work with third-party service providers such as payment gateways, KYC software vendors, and technology infrastructure providers — all bound by strict confidentiality agreements.
• Game providers: Minimal technical data required is shared with licensed game providers to enable access to their games within the jomkiss01 platform.
• Legal obligations: We may disclose your data to relevant authorities when required to do so by law, court order, or direction from a legitimate authority.
• Interest protection: In cases of fraud or criminal activity involving your account, relevant data may be shared with authorized investigating parties.

We invest in robust security infrastructure to keep your personal data protected at all times. Our security measures encompass multiple layers of protection.

• 256-bit SSL encryption: All data transmitted between your device and jomkiss01 servers is fully encrypted using the latest TLS/SSL technology.
• Two-Factor Authentication (2FA): We offer an additional layer of security through 2FA to protect your account from unauthorized access.
• Continuous monitoring: Our systems are monitored 24 hours a day to detect any suspicious activity or intrusion attempts.
• Internal access controls: Only authorized personnel may access member personal data, and every access is logged for audit purposes.
• Regular backups: Your data is regularly backed up to a secure location to ensure service continuity.

While we take all reasonable precautions, no system can guarantee absolute security. You also play an important role in keeping your account secure by choosing a strong password and not sharing it with anyone.

The jomkiss01 platform uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and ensure the platform functions properly.

• Essential cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Used to analyze how users interact with the platform for improvement purposes. Information collected is aggregated and does not identify individuals.
• Preference cookies: Saving your preferences such as language and display settings for a more comfortable experience.
• Cookie controls: You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the platform.

As a jomkiss01 member and as an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data that we hold:

Jomkiss01 retains your personal data for as long as necessary to fulfil the purposes of collection and related legal obligations. Retention periods vary by data type:

• Active account data: Retained for as long as your account remains active on the jomkiss01 platform.
• Financial transaction data: Retained for a minimum of seven (7) years after a transaction occurs to meet financial and accounting legal requirements.
• KYC and identity verification data: Retained for the period required under applicable anti-money laundering regulations.
• Technical and security logs: Retained for a reasonable period for security and investigation purposes, typically between 12 and 24 months.
• After account closure: Minimum data will be retained for the period required by law before being fully deleted or anonymized.

Jomkiss01 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal developments, or platform improvements. All amendments take effect immediately upon the updated version being published on this website.

• The latest update date is always displayed at the top of this page.
• For significant amendments, we will notify members via email or in-platform notifications.
• By continuing to use the jomkiss01 platform after any amendments are made, you are deemed to have accepted the updated policy.
• We recommend checking this page periodically to stay informed of the latest terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:

• Live Chat: The fastest way — available directly on the jomkiss01 platform, 24 hours a day, 7 days a week.
• Email: [email protected] — for written enquiries requiring detailed responses. We aim to reply to all email enquiries within 48 working hours.
• You may also refer to the FAQ us for answers to the most frequently asked privacy questions.